Returns and/or refunds are rare; however, if you need to return a product or request a refund, email us at info@thebeadedcharm.com. To receive a refund for a product delivered broken or damaged, contact us within 48 hours of the delivery date. More instructions for returns will be emailed to you. For more information, see our shipping and refund policies at the bottom of the site.

Bracelet costs depend on the bead materials. Glass seed beads and plastic beads are the least expensive, while metal, stone, or handcrafted/unique beads are the most expensive. Bracelets with charms and sets are also more expensive than single bracelets.

Request a bracelet or set in your size by filling out the Custom Size Form under the Bead Material and Sizing section of the info page. There is a $1 fee to change the size of a single bracelet and a $2 fee to change the size of a bracelet set.